We are delighted to announce the launch of a new 24/7 Claims Response Service for our clients. As a commitment to service quality for our business and private clients, we are proud to announce a new emergency repair and insurance reinstatement service. We have teamed up with building disaster recovery and repair specialists Prism… Read more »
Category: Consumer Insurance
Does One Size Fit All?
As news that Homeserve faces a £34m penalty from the Financial Conduct Authority for it’s past sales practices, I am reminded that whilst “big” can mean better buying power, it can also mean that customers end up being treated the same. One size does NOT fit all. Taking time to listen to a client and to… Read more »
Driving Records Online Will Lead To Lower Insurance Costs
You may have seen media coverage about driving licence details going online, which will mean the paper counterpart document will no longer be necessary from mid 2015. Currently insurers have to take motoring conviction details on trust. Some motorists are less than honest so don’t pay a high enough premium. Others often “over declare” and provide details… Read more »
100 Days of Snow?
Last month forecasters were predicting 100 days of snow. Well, it hasn’t started yet but the signs are showing so before it gets bad, here are a few suggestions to help protect your property. Whilst you may have insurance, not having to make a claim can mean less disruption and not having to pay your policy excess…. Read more »
Insurer pays £3,000 more than they had to!
Insurer pays £3,000 more than they had to! A good news story and one that shows that insurance companies do have a generous side. Earlier in the year one of my clients reviewed their sum insured for jewellery on their home insurance policy, reducing it from £19,000 to £7,300 as they only had one expensive… Read more »
Insurance for when not even Superman can help.
Andy Phillips has to help all sorts of people and businesses when it comes to insurance protection. If I can meet a superhero’s insurance needs, think what I can do for you! Call today for a FREE no obligation review of your business insurance – 01527 306 041, or drop Andy an email… Read more »
11 Ways to help get your insurance claim paid – #11
11 Ways to help get your insurance claim paid. #11 – Take photos Believe it or not, it can be very difficut to remember every item that might have been in a room, if you have suffered a fire or theft. Doing so is important so that you can submit a full claim to… Read more »
11 Ways to help get your insurance claim paid – #7
11 Ways to help get your insurance claim paid. #7 – Fit the right locks to your doors and windows Do you know a 5 lever mortice deadlock from a rim lock, a hinge bolt from a locking bar? Possibly not. But an insurer does and if they specify certain types of locking device,… Read more »
11 Ways to help get your insurance claim paid – #6
11 Ways to help get your insurance claim paid. #6 – Comply with policy warranties This is a big one! Failure to comply with an insurance policy warranty means the insurer can decline to deal with your claim and even cancel the insurance. Typical business insurance warranties include: Clearing up and removing waste in a specific way… Read more »
11 Ways to help get your insurance claim paid – #5
11 Ways to help get your insurance claim paid. #5 – Lock bikes to a building or fixed bike rack A simple one here. Most insurers will require that when removed from the home, bicycles must be locked to an immobile object when left unattended. That means to a building, lampost or proper cycle… Read more »