Over the last 6 months I have discovered a disturbing fact. Of the new clients taken on by us, I have found that in 60% of cases, their previous insurance was either inadequate or had missing areas of protection. Quite worrying for the business owners as this could have led to a claim not… Read more »
Month: January 2014
Does One Size Fit All?
As news that Homeserve faces a £34m penalty from the Financial Conduct Authority for it’s past sales practices, I am reminded that whilst “big” can mean better buying power, it can also mean that customers end up being treated the same. One size does NOT fit all. Taking time to listen to a client and to… Read more »
Driving Records Online Will Lead To Lower Insurance Costs
You may have seen media coverage about driving licence details going online, which will mean the paper counterpart document will no longer be necessary from mid 2015. Currently insurers have to take motoring conviction details on trust. Some motorists are less than honest so don’t pay a high enough premium. Others often “over declare” and provide details… Read more »