Does One Size Fit All?

As news that Homeserve faces a £34m penalty from the Financial Conduct Authority for it’s past sales practices, I am reminded that whilst “big” can mean better buying power, it can also mean that customers end up being treated the same.

One size does NOT fit all.  Taking time to listen to a client and to match the right product to their needs is still vitally important…..and it’s what I do!